SaaS Design
User experience considerations specific to software as-a-service platforms. It emphasises onboarding, retention, and scalability.

Common UX, UI, and design terms explained in simple language.
User experience considerations specific to software as-a-service platforms. It emphasises onboarding, retention, and scalability.
The intensity or purity of a colour. Balanced saturation improves visual harmony.
The ability of a product or system to grow without compromising performance or usability. Scalable design supports future expansion.
How easily users can skim content to find key information. Clear headings and spacing improve scannability.
A narrative describing how a user interacts with a product or service to achieve a goal. Scenarios help designers visualise real world use cases.
Visualising user actions within specific contexts. It identifies friction and optimisation opportunities.
Ensuring digital content works with assistive reading software. It supports accessibility compliance.
A metric measuring how far users scroll on a page. It reveals engagement levels.
The usability and effectiveness of search functionality. Strong Search Design improves discoverability.
Using meaningful HTML elements to structure content logically. It enhances accessibility and SEO.
A visual diagram, mapping user interactions alongside backend processes. It connects front-end experience to operations.
The average time users spend during a visit. It indicates engagement quality.
A technical feature influencing UI component isolation. It affects customisation and integration experiences.
A qualitative field research method where a researcher follows a participant throughout their normal routine to observe tasks, behaviours, interactions, tools, and environmental factors in real time. The researcher stays close (like a “shadow”) but does not interfere with the participant’s natural workflow.
A visual cue indicating how an element should be used. It clarifies affordances within an interface.
Allowing users to access multiple services with one login. It simplifies authentication processes.
A hierarchical diagram showing the structure of a website. It helps plan navigation and content relationships.
A quick and informal way to visualise ideas. Sketching encourages creativity and early exploration.
Pre-filled or pre-selected options based on user behaviour. They reduce effort and speed up tasks.
Testimonials, reviews, or user counts that build trust. It influences decision-making behaviour.
Another term for A/B testing, comparing variations to measure effectiveness. It relies on data-driven validation.
Any individual or group with an interest in a project’s outcome. Stakeholders influence priorities and decision-making.
A navigation bar that remains visible during scrolling. It improves accessibility to key links.
Effort estimation units used in agile workflows. They help prioritise design tasks.
A visual sequence illustrating user interactions over time. It communicates flows and experiences clearly.
A document defining visual standards such as colours, typography, and components. It ensures consistency across a product.
Secondary navigation options within a main section. It organises deeper content layers.
A measurable indicator of design effectiveness. It aligns UX improvements with business goals.
Designing products that promote long-term environmental and digital well-being. It considers ethical impact.
A touch interaction used to navigate or perform actions. It is common in mobile interfaces.
Responses that inform users about the result of their actions. Immediate feedback builds trust.
Help us improve this glossary by suggesting new terms or sharing your insights with the community.